We are committed to protect and respect the privacy of all visitors and users of JORGANI.com (the “Website”).
Who we are
We are Jorgani and our website address is www.jorgani.com.
When and what information do we gather about you
This section describes how and when we may collect your personal information.
‘Personal information’ means any information relating to an individual, which can identify them – either directly or indirectly. It can refer, amongst other things, to an identification number, or to one or more specific identifying pieces of information, such as an address or email.
When you do any of these:
- Set up an account on JORGANI.COM
- Place an order
- Enter any competition, promotion, or prize draw
- Upload an image or comment
- Sign up for our newsletter or subscribe to any other services that we offer
- Fill out any forms
- Correspond with us, whether by phone, email, or chat facility
Then, we may collect your personal information, including:
- Email address
- Phone/ mobile number
- Technical information about how you access and use our websites, including your IP address browser type, and operating system. For further information about the use of your IP address and technical information please see our cookies policy.
We might sometimes ask you for other details, but any required information is identified by an asterisk (*). JORGANI.COM will not require any card payment information. All payments are made through third-party payments services such as PayPal, Stripe, 2Checkout, or others
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
How do we use your information?
We use your information for the following:
- So we can personalize your shopping experience on our sites
- To allow us to handle your orders, deliver products and process your payments and refunds
- To let you know about your orders
- To update our records and generally maintain your account with us
- To keep a record of when and why you contact us and to keep your contact details up-to-date
- For our statistical or survey purposes – so we can improve our websites and their services to you
- To prevent or detect fraud or abuses of our sites
- If you consent, to notify you of products or special offers that may be of interest to you
- To process your application when you enter a competition promotion or prize draw. (If there are other purposes specific to that competition promotion or prize draw, these will be explained in the applicable Competition Terms & Conditions)
How do we protect your information
Our site uses up-to-date industry procedures to protect your personal information. We also protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software. We may vary this in the future if we feel you will benefit from greater security whilst using our sites.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you via our site.
For your security, any new password you create with us has to be at least 6 characters and contain a mix of letters and numbers. However, we recommend that you set a password of at least 10 characters including capital letters, lowercase letters, numbers, and symbols.
Do we disclose your information?
We may disclose your personal information to our service providers who operate elements of our service and process data on our behalf in the UK. These may include businesses that provide technology services such as email distribution, payments, and business partners that provide delivery fulfillment services. Where such disclosures are made, this will be under contractual arrangements with us and carried out in accordance with the requirements of UK data protection laws.
We may also disclose your personal information to our subsidiaries and affiliated companies for data processing, service, and administration purposes. In addition, we may disclose your personal information to any successors in title to our business or to a buyer in the event that we or any of our assets are acquired by a third party.
Your personal information and payment card details will be processed by third-party payment services such as PayPal or Stripe for the purposes of dealing with payment transactions and to protect against fraud. Please check PayPal’s safety and security statement by clicking here and Stripe policies by clicking here
We will also disclose any of your personal information to any third party where we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or protect any of our rights, property, or safety (or those of our customers).
What do I do if I have any concerns about security policy
If you’ve got any questions, comments, or requests about your account security, then please use the Contact Us form.
We only take payments through well-known payment services such as PayPal which secure your purchase all the way and even stop unauthorized purchases with your debit or credit card.
When you reach our secure checkout you can choose to register and checkout or checkout as a guest and both options will lead you to choose a payment service of your satisfaction. All payment services used here are very reliable but JORGANI.COM does not hold or save any payment information at any time during the payment process.
Who is responsible for keeping sign-in details safe
To access your stored data on our sites, you’ll need to sign in with your username and password. It’s your responsibility to keep these details secret and to ensure you don’t let anyone else use your account. If you have any concerns about your sign-in details or think they’ve been misused, please contact us straight away and we can put your account on hold immediately.
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be “persistent” or “session” cookies.
When you use and access the Service, we may place a number of cookie files in your web browser.
- To enable certain functions of the Service like allowing you to add items to your shopping bag
- Essential operations, like site navigation
- To provide analytics, such as what pages are frequently visited
- To enable advertisements delivery, including behavioral advertising
- Targeting suitable advertising messages
– Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
What are your choices regarding cookies?
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, add items to the cart and some of our pages might not display properly.
If you don’t change your browser settings and continue to use our site, we will assume that you consent to us continuing to download cookies onto your device.
If you delete all of your cookies, you will have to update your preferences with us again. If you use a different device, computer profile or browser you will have to tell us your preferences again.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long do we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data?
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.